Privacy Policy

Bamboo House Privacy Policy

Last updated: January 25, 2026

Bamboo House Inc. (“Bamboo House,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from www.bamboohouse.co (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages or products you view, how you arrived at the Site, and how you interact with it. This information helps us understand how the Site is used and how we can improve it.

When you make a purchase or attempt to make a purchase, we collect information such as your name, billing and shipping address, payment details (processed securely by third-party providers), email address, and phone number. This information is necessary to process your order and provide customer support.

When we refer to “personal information” in this policy, we mean both device information and order information.

How We Use Your Information

We use your personal information to process and fulfill your orders, arrange shipping, send order confirmations, and communicate with you about your purchase. We also use it to screen for fraud, provide customer support, and improve our products, services, and website experience.

If you opt in, we may also use your information to send you marketing emails or text messages about Bamboo House products, updates, or promotions. You can unsubscribe from these communications at any time.

We use device and browsing information to better understand how customers use our Site, improve performance, and evaluate the effectiveness of our marketing efforts.

Sharing Your Information

We share your personal information only with trusted third parties who help us operate our business. This includes our e-commerce platform (Shopify), payment processors, shipping partners, and analytics or marketing service providers. These partners are permitted to use your information only as necessary to provide services to us.

We do not sell your personal information. We may share information if required to comply with applicable laws, regulations, or legal requests, or to protect our rights.

Cookies and Tracking

We use cookies and similar technologies to enable Site functionality, analyze traffic, and personalize your experience. You can control or disable cookies through your browser settings, though some features of the Site may not function properly as a result.

Text Messaging and Email

If you choose to receive text messages or emails from Bamboo House, we may send you order updates, cart reminders, or promotional messages. Consent to receive marketing messages is not required to make a purchase. Message frequency may vary, and message or data rates may apply depending on your carrier.

You may opt out of marketing emails at any time by clicking the unsubscribe link in our emails. You may opt out of text messages by replying STOP to any SMS message.

Data Retention and Security

We retain personal information only as long as necessary to fulfill orders, provide services, comply with legal obligations, and support our business operations. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

We use appropriate technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Customers

If you are visiting our Site from outside the United States, please note that your information may be transferred to and processed in the United States. By using our Site, you consent to this transfer.

Children’s Privacy

Our Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Bamboo House Inc.
Email: hello@bamboohouse.co